Wisconsin
Please 
Wisconsin Relay
Service 
FAQsCapTel®:
Are you...
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having difficulty hearing on the phone?
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misunderstanding conversations due to background noise?
Have you...
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said “What? Can you repeat that, please?”
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been depending on others to help you with phone calls?
If you answered YES, we may have the solution for you.
CapTel® is short for Captioned Telephone. CapTel® users make calls just as if they were dialing a traditional phone. CapTel® uses voice recognition technology to display captions of the conversation on the telephone screen, allowing users to hear and read everything the person on the other line says!
24-hour-a-day service is offered at no cost to callers. Users are responsible for their long distance charges.
Spanish Captioning is available for Spanish-to-Spanish calls. Spanish hours are 7 am to 11 pm Central Time, every day.
Hearing callers wishing to reach a CapTel® user:
Dial 877-243-2823 (866-217-3362: Spanish-to-Spanish). Click here for step-by-step instructions
Please note: 7-1-1 will work for any CapTel call.
For more information about Wisconsin CapTel Service, please contact:
David B. Strom, Sprint CapTel Marketing Manager
Northern Region
david.strom@sprint.com
For addtional information:
