1-608-234-4781 (Voice)

1-608-234-4781 (Videophone)

1-608-267-6934 (TTY)

© 2019

Wisconsin Relay Service is provided by Sprint

RELAY FEATURES

SPANISH RELAY SERVICE

ADDITIONAL FEATURES

Wisconsin Relay offers Spanish relay service. TTY users can type in Spanish and the conversations will be relayed in Spanish or English.
 
7-1-1 or 800-833-7813  (Spanish to Spanish)
To request Spanish-to-Spanish relay, type in the area code and telephone number and then "GA." 
 
7-1-1 or 877-490-3723  (Spanish to English)

Spanish speaking Relay users will be able to call and connect using the following toll free number:
1-877-253-7244. Once connected, Spanish speakers will be able to type/speak in their preferred language, and the Operator will be able to translate into English. 

 

To request Spanish-to-English relay, type in the area code and telephone number and then "SPANISH TO ENGLISH GA"  or "ENGLISH TO SPANISH GA."

NEED INFORMATION?

Do you need more information, or have a question or suggestion about our relay service?  Let us know! 

INTERNATIONAL CALLING

605-224-1837

Wisconsin Relay allows users to place and receive calls to and from anywhere in the world (using English or Spanish language only). Calls originating from a country outside of the US may also access Sprint Relay via 1-605-224-1837.

 

TTY PUBLIC PAYPHONES

711 or 800-947-3529

The Federal Communications Commission (FCC) issued an order outlining an interim plan for access to relay services at public payphones.

The order states that:

 

  • All local calls from TTY payphones are free of charge.

 

  • Toll calls can be billed through calling cards and prepaid cards.

 

  • TTY users who wish to use a coin TTY payphone can use Wisconsin Relay to assist in connecting calls. There are several ways to bill non-local calls: collect, third party, calling card or prepaid card.

 

 

DIRECTORY ASSISTANCE

711 or 800-947-3529

Wisconsin Relay will relay directory assistance (DA) calls between TTY users and the Local Exchange Carrier (LEC) DA operator. Once the caller makes the request, the CA will contact the appropriate LEC DA operator. After obtaining the number, the caller may choose to place the call through Wisconsin Relay or dial it directly TTY to TTY.

 

 

ANSWERING MACHINE RETRIEVAL

711 or 800-947-3529

TTY users can request Wisconsin Relay to retrieve messages from their voice answering machines or voicemail. To request answering machine retrieval, type "AMR" with instructions or password and then "GA." The CA will type, "PLS PLCE YOUR HANDSET NEXT TO YOUR ANS MACHINE AND TURN ON GA." Place your handset on the speaker part of the answering machine until all messages have been retrieved. Then place the handset back on the TTY and type "GA." The CA will type your messages.

 

 

EMERGENCY 9-1-1

In case of emergency, TTY users should call 9-1-1 directly. Calling 9-1-1 directly can save valuable time in urgent situations.