The Wisconsin Relay provides outreach services to the deaf and hard of hearing - and anyone they need to call - in Wisconsin. The Account Manager travels the state, making presentations and distributing information. Workshops and training sessions are conducted for those who can hear to educate them about how to use and accept relay calls. 

The Account Manager also assists Wisconsinites who are deaf, hard-of-hearing and speech-disabled with updates and responses to questions concerning relay service in Wisconsin. 

If you are interested in receiving more information or scheduling a presentation please contact us. 


Terri Matenaer
Wisconsin Relay/CapTel Outreach Specialist


Emma Danielson
Senior Customer Relations Manager
Wisconsin Relay


To request a presentation or workshop, please fill out your information below.


1-608-234-4781 (Voice)

1-608-234-4781 (Videophone)

1-608-267-6934 (TTY)

© 2020

Wisconsin Relay Service is provided by Sprint

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.