1-608-234-4781 (Voice)

1-608-234-4781 (Videophone)

1-608-267-6934 (TTY)

© 2019

Wisconsin Relay Service is provided by Sprint

TTY RELAY SERVICE

RELAY FEATURES

Do you need more information, or have a question or suggestion about our relay service?  Let us know! 

NEED INFORMATION?

7-1-1 or 800-947-3529

A person who is deaf, hard-of-hearing, deaf-blind, or speech-disabled uses a TTY to type his/her conversation to a Communications Assistant (CA), who then reads the typed conversation to a hearing person. The CA relays the hearing person's spoken words by typing them back to the TTY user.

 

  • Dial the TTY number, 711 or 1-800-947-3529.

 

  • Wisconsin Relay will answer with "8234" (for CA identification), "F" or "M" (for CA gender)
    and "NUMBER CALLING PLS GA." ("GA" denotes "go ahead.")

 

  • Type in the area code and telephone number you wish to call and then type "GA."

 

  • The CA will dial the number and relay the conversation to and from your TTY.
    Type in "GA" at the end of each message.

7-1-1 or 800-947-3529

Deafblind users often use special TTY's equipped with TeleBraille. Specially trained relay operators are familiar with deafblind users and trained to provide effective solutions to their calling needs.

 

Text Pacing:

This feature is specific to TeleBraille users. During these relay calls, the relay operator will type at a regular pace. The message comes across on the user's TeleBraille at a rate of 15 words per minute. This allows the user to achieve a more readable rhythm. It is set at this default words-per-minute rate unless the deaf-blind user requests increased or decreased rates of text in increments of 5 words per minute.

TELEBRAILLE RELAY SERVICE FOR DEAFBLIND

WATCH WISCONSIN TTY RELAY VIDEO

WATCH WISCONSIN TELEBRAILLE RELAY VIDEO